Terms of Service

Jingteglass provides end-to-end glass manufacturing services encompassing concept development, mold engineering, sample production, quality control, and large-scale manufacturing. Our services are exclusively offered to verified business entities on a wholesale basis.

Jingteglass reserves the right to decline any order that conflicts with applicable laws, ethical manufacturing standards, or the Company's production capabilities. We do not offer retail or direct-to-consumer sales.

All orders must be submitted in writing via email, official purchase order document, or through Jingteglass's designated sales channels. Verbal agreements do not constitute binding orders.

• ▸ MOQ varies by product type, mold complexity, and decoration requirements. Standard catalog items typically have an MOQ of 3,000-5,000 units per SKU.
• ▸ Custom OEM/ODM orders with new mold development require a minimum commitment to be negotiated on a per-project basis, typically starting from 5,000 units.
• ▸ Orders below stated MOQ may be accepted at Jingteglass's discretion and will be subject to a small-order surcharge as specified in the quotation.
• ▸ Order cancellations after production commencement are subject to cancellation fees covering incurred material and labor costs.
• ▸ Jingteglass maintains a production tolerance of ±5% on final delivered quantities, which shall be considered fulfillment of the order.

Jingteglass has over 10 years of OEM/ODM manufacturing experience serving global luxury brands. The following terms govern all custom manufacturing engagements:

All banking fees, wire transfer charges, and currency conversion costs are the sole responsibility of the Client. Jingteglass must receive the net invoiced amount in full.

Jingteglass operates a rigorous multi-stage quality control process. Our manufacturing facilities maintain strict internal standards aligned with international glass packaging quality benchmarks.

• ▸ All raw materials (glass cullet, pigments, coatings) are sourced from verified suppliers and subject to incoming quality inspection.
• ▸ In-process quality checks are conducted at each production stage: forming, annealing, surface treatment, and packaging.
• ▸ Final outgoing inspection follows AQL (Acceptable Quality Level) standards, typically AQL 2.5 for major defects unless the Client specifies a different inspection protocol in writing.
• ▸ Clients may arrange third-party inspection at their own cost. Jingteglass will cooperate fully and provide necessary factory access with 48-hour advance notice.
• ▸ Quality claims must be submitted within 15 calendar days of goods receipt, accompanied by photographic evidence and a detailed defect report. Claims submitted after this period may not be accepted.
• ▸ Confirmed quality defects attributable to Jingteglass's manufacturing will be remedied through replacement production, credit note, repair, or partial refund, as reasonably determined by Jingteglass based on the nature and extent of the defect.

Jingteglass ships globally from our Xuzhou, Jiangsu facility. Standard international trade terms apply to all shipments.

• ▸ Delivery timelines are estimates and may be affected by production complexity, raw material availability, force majeure events, logistics conditions, or customs delays. To the maximum extent permitted by applicable law, Jingteglass is not liable for delays caused by factors beyond its reasonable control.
• ▸ Risk of loss and title transfer to the Client at the agreed Incoterms point. Jingteglass recommends that Clients obtain cargo insurance for all international shipments.
• ▸ All export documentation (commercial invoice, packing list, certificate of origin, test reports) will be provided by Jingteglass. Clients are responsible for import duties, taxes, and customs clearance in the destination country.
• ▸ Shipping damage claims must be filed with the carrier and reported to Jingteglass within 7 calendar days of delivery, with photographic documentation of packaging and damaged goods.

• ▸ Client IP: All designs, artwork, logos, trademarks, and technical specifications provided by the Client remain the exclusive intellectual property of the Client. Jingteglass will not use, reproduce, or disclose Client IP for any purpose other than fulfilling the Client's order.
• ▸ Jingteglass IP: All original designs, mold technologies, manufacturing processes, and product innovations developed by Jingteglass remain the property of Jingteglass unless explicitly transferred in a separate written IP assignment agreement.
• ▸ Client Warranty: The Client warrants that all designs, logos, and specifications provided do not infringe upon any third-party intellectual property rights. The Client shall indemnify Jingteglass against any IP infringement claims arising from Client-provided materials.
• ▸ Portfolio Use: Jingteglass may use non-confidential product images for marketing and portfolio purposes unless the Client requests in writing that their products remain confidential.

Jingteglass recognizes that Clients may share sensitive commercial information, proprietary designs, and business strategies in the course of manufacturing engagements. We treat all such information with the highest level of confidentiality.

• ▸ All non-public Client-specific product designs, formulations, business plans, pricing structures, and customer data shared with Jingteglass are treated as confidential and will not be disclosed to third parties without explicit written consent, except where disclosure is required to perform the order, comply with law, or work with approved subcontractors under confidentiality obligations.
• ▸ Jingteglass will sign a mutual Non-Disclosure Agreement (NDA) upon Client request prior to commencement of any design discussion or technical exchange.
• ▸ Confidentiality obligations survive the termination of the business relationship for a period of 5 years from the date of last disclosure.
• ▸ Where a signed exclusivity agreement is in place, Jingteglass will comply with the agreed restrictions on manufacturing identical or substantially similar products for direct competitors of the Client during the applicable exclusivity period.

• ▸ To the maximum extent permitted by applicable law, Jingteglass shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of business, or brand damage.
• ▸ Jingteglass is not responsible for product performance issues arising from the Client's downstream processing, filling, labeling, storage conditions, or end-use application.
• ▸ Force Majeure: Jingteglass shall not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, government actions, pandemics, labor disputes, port congestion, logistics interruptions, power restrictions, or supply chain disruptions. Jingteglass will notify the Client within a reasonable time and make commercially reasonable efforts to resume performance.

• ▸ Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.
• ▸ Negotiation First: In the event of any dispute, the parties agree to first attempt resolution through good-faith negotiations within 30 days of written notice of the dispute.
• ▸ Arbitration: If negotiation fails, disputes shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its arbitration rules. Unless otherwise agreed in writing, the seat of arbitration shall be China, and the arbitration shall be conducted in Mandarin Chinese, with English translation available upon request.
• ▸ Jurisdiction: For matters not subject to arbitration, the parties submit to the exclusive jurisdiction of the competent courts in Xuzhou, Jiangsu Province, China.

• ▸ Jingteglass reserves the right to update or modify these Terms of Service at any time. Updated terms will be published on our official website and communicated to active Clients via email with a minimum of 30 days notice prior to taking effect.
• ▸ Continued engagement with Jingteglass after the effective date of any amendment constitutes acceptance of the revised terms.
• ▸ Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
• ▸ Entire Agreement: These Terms, together with any signed sales contract, purchase order confirmation, and NDA, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.
• ▸ Language: These Terms are drafted in English for international B2B use. In the event of any conflict between this English version and any translated version, this English version shall prevail unless a signed contract expressly states otherwise.